{"id":24596,"date":"2025-02-20T11:59:17","date_gmt":"2025-02-20T11:59:17","guid":{"rendered":"https:\/\/www.board.com\/resources\/guide-board-product-support\/"},"modified":"2025-02-20T11:59:17","modified_gmt":"2025-02-20T11:59:17","slug":"guide-board-product-support","status":"publish","type":"resource","link":"https:\/\/www.board.com\/resources\/guide-board-product-support","title":{"rendered":"A Guide to Board Support"},"content":{"rendered":"\t<section id=\"block_818fccc3a27a0c78c36f15232184bb9d-\" class=\"block block--spc columns-block block-hero-bubble grid grid--2 block-margin-bottom\">\n\t\t<div class=\"breadcrumb-bar bg-brand-pearl\">\n\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t\t\t\t<ul class=\"d-flex flex-wrap list-unstyled mb-0 breadcrumbs\">\n\t\t\t\t\t\t\t<li class=\"mb-0 d-flex\"><span><span><a href=\"https:\/\/www.board.com\/\">Home<\/a><\/span><\/span><\/li>\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"container\">\n\t\t\t<div class=\"columns-block-row\">\n\t\t\t\t\t\t\t\t\n\t\t<div class=\"column-content d-flex align-items-center\">\n\t\t<div class=\"hero-grad-left\">\n\t\t\t<div class=\"hero-grad-copy\">\n\t\t\t\t\t\t\t\t\n\t\n\t<h1 class=\"wp-block-heading\">A Guide to Board Support<\/h1>\n\t\n\n\t\n\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\n\t\t<div class=\"column-content text-start align-self-start\">\n\t\t<div class=\"hero-grad-right\">\n\t\t\n\t\t\t\t\t<img decoding=\"async\" class=\"hero-bubbles-bg hero-bubbles-bg--large\" src=\"https:\/\/www.board.com\/wp-content\/themes\/board\/assets\/images\/bubbles.svg\" alt=\"\" \/>\n\t\t\n\t\t\n\t\n\n<div style=\"position: relative; z-index: 0;\" class=\"wp-block-boardflow-marketo-board-marketo-form\">\n\n      <div class=\"form-wrapper\">\n    \n    <div class=\"form-renderer-wrapper\">\n\n      \n        \n        <div class=\"mktoForm\" aria-disabled=\"true\" data-init=\"marketo-form\" data-marketo=\"2704\" data-success-url=\"https:\/\/www.board.com\/thank-you-resource\" data-tracking-category=\"document\" data-additional-params=\"formType:document\" data-submit-loading-label=\"Just a moment...\" data-on-variant-reset-load=\"boardflow_marketo_form_on_variant_reset_load\">\n          <div class=\"mktoFormRow\">\n            <div class=\"mktoFieldDescriptor mktoFormCol\">\n\t<div class=\"mktoOffset\"><\/div>\n\t<div class=\"mktoFieldWrap\">\n\t\t<div class=\"mktoLabel mktoHasWidth\">\n\t\t\t&nbsp;\n\t\t<\/div>\n\t\t<div class=\"mktoGutter mktoHasWidth\"><\/div>\n\t\t<div class=\"mktoField placeholder-wave\">\n\t\t\t<div class=\"placeholder\">&nbsp;<\/div>\n\t\t<\/div>\n\t\t<span class=\"mktoInstruction\"><\/span>\n\t\t<div class=\"mktoClear\"><\/div>\n\t<\/div>\n\t<div class=\"mktoClear\"><\/div>\n<\/div>          <\/div>\n          <div class=\"mktoFormRow\">\n            <div class=\"mktoFieldDescriptor mktoFormCol\">\n\t<div class=\"mktoOffset\"><\/div>\n\t<div class=\"mktoFieldWrap\">\n\t\t<div class=\"mktoLabel mktoHasWidth\">\n\t\t\t&nbsp;\n\t\t<\/div>\n\t\t<div class=\"mktoGutter mktoHasWidth\"><\/div>\n\t\t<div class=\"mktoField placeholder-wave\">\n\t\t\t<div class=\"placeholder\">&nbsp;<\/div>\n\t\t<\/div>\n\t\t<span class=\"mktoInstruction\"><\/span>\n\t\t<div class=\"mktoClear\"><\/div>\n\t<\/div>\n\t<div class=\"mktoClear\"><\/div>\n<\/div>            <div class=\"mktoFieldDescriptor mktoFormCol\">\n\t<div class=\"mktoOffset\"><\/div>\n\t<div class=\"mktoFieldWrap\">\n\t\t<div class=\"mktoLabel mktoHasWidth\">\n\t\t\t&nbsp;\n\t\t<\/div>\n\t\t<div class=\"mktoGutter mktoHasWidth\"><\/div>\n\t\t<div class=\"mktoField placeholder-wave\">\n\t\t\t<div class=\"placeholder\">&nbsp;<\/div>\n\t\t<\/div>\n\t\t<span class=\"mktoInstruction\"><\/span>\n\t\t<div class=\"mktoClear\"><\/div>\n\t<\/div>\n\t<div class=\"mktoClear\"><\/div>\n<\/div>          <\/div>\n          <div class=\"mktoFormRow\">\n            <div class=\"mktoFieldDescriptor mktoFormCol\">\n\t<div class=\"mktoOffset\"><\/div>\n\t<div class=\"mktoFieldWrap\">\n\t\t<div class=\"mktoLabel mktoHasWidth\">\n\t\t\t&nbsp;\n\t\t<\/div>\n\t\t<div class=\"mktoGutter mktoHasWidth\"><\/div>\n\t\t<div class=\"mktoField placeholder-wave\">\n\t\t\t<div class=\"placeholder\">&nbsp;<\/div>\n\t\t<\/div>\n\t\t<span class=\"mktoInstruction\"><\/span>\n\t\t<div class=\"mktoClear\"><\/div>\n\t<\/div>\n\t<div class=\"mktoClear\"><\/div>\n<\/div>          <\/div>\n\n          <div class=\"mktoFormRow full-width mb-3\">\n            <div class=\"mktoFieldDescriptor mktoFormCol\">\n              <div class=\"mktoOffset\"><\/div>\n              <div class=\"mktoFieldWrap mktoRequiredField placeholder-wave\">\n                <span class=\"placeholder w-75\">&nbsp;<\/span>\n                <div class=\"mktoGutter mktoHasWidth\"><\/div>\n                <div class=\"mktoClear\"><\/div>\n              <\/div>\n              <div class=\"mktoClear\"><\/div>\n            <\/div>\n\n          <\/div>\n\n          <div class=\"mktoButtonRow\">\n            <span class=\"mktoButtonWrap mktoSimple placeholder-wave\">\n              <button disabled type=\"submit\" class=\"mktoButton placeholder rounded-pill bg-blue\">&nbsp;<\/button>\n            <\/span>\n          <\/div>\n        <\/div>\n\n          <\/div>\n\n        <\/div>\n  <\/div>\n\t\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\t\n\n\t\t<section id=\"block_ff6082127a0e1fc301dfb1884af2f661-1\" class=\"block block--spc columns-block \">\n\t\t<div class=\"container position-relative\">\n\t\t\t<div class=\"columns-block-row\">\n\t\t\t\t\t\t\t\t\n\t\t<div id=\"block_98151536449d5a27824343df14d23e72\" class=\"column-content   text-start align-self-start\">\n\t\t\n\t\n<p>This document summarizes the services provided by the Board Support Team, including its purpose, capabilities, and the Request for Assistance and Escalation processes. It is designed to enable you to understand the Board Support offering and maximize the value of your communications with the department.<\/p>\n\n\n<p>Providing consultancy and help at every step of the customer journey, from the implementation to post-go live, to new release and specific technical questions, the Board Support team\u2019s mission is:<\/p>\n\n\n<ul class=\"rteindent1 wp-block-list\">\n<li><strong>to be part of Customer Success story;<\/strong><\/li>\n<li><strong>to become an extension of the Customer teams;<\/strong><\/li>\n<li><strong>to facilitate collaboration between Board Professional Services and R&amp;D<\/strong>.<\/li>\n<\/ul>\n\n\n<p>\u00a0<\/p>\n\n\n<p><strong>Download the full document to discover the Board Support Service in detail<\/strong><\/p>\n\n\t\n\t<\/div>\n\n\t\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\t\n\n\t\t<section id=\"block_5487468f78bfdcbcf2d874dacf87756d-2\" class=\"block block--spc columns-block block-title-template pb-0 block-title-resource\">\n\t\t<div class=\"container position-relative\">\n\t\t\t<div class=\"columns-block-row\">\n\t\t\t\t<div class=\"column-content text-start align-self-start\">\n\t\t\t\t\t\t\t\t\t\t\n\t\n\t<h2 class=\"wp-block-heading has-text-align-center visual-h2\">You may also be interested in<\/h2>\n\t\n\t\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\t\n\n\t\t<section id=\"block_4b76a8321ee80d50f5fe2ef30b7633d3-3\" class=\"block block--spc block-resource-documents-guides-feed columns-block grid grid--3 spacing-md  cs-single-block-wrap cs-single-case-studies-card-feed\">\n\t\t<div class=\"container position-relative\">\n\t\t\t<div class=\"columns-block-row\">\n\t\t\t\t\t\t<article class=\"card card--resource\">\n\t\t\t\t<div class=\"ratio ratio-16x9\">\n\t\t\t<img decoding=\"async\" src=\"https:\/\/www.board.com\/wp-content\/uploads\/2025\/08\/1280x800_wordpress_document_IHL-Distortion-Study-768x480.jpg\" alt=\"\" loading=\"lazy\">\t\t<\/div>\n\n\t\t<div class=\"card-body\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.board.com\/resources?categories%5B%5D=4511\" class=\"card-cat btn-link btn-link--primary\">\n\t\t\t\t\tResearch\t\t\t\t<\/a>\n\t\t\t\n\t\t\t<h2 class=\"card-title\">\n\t\t\t\tFixing Inventory Distortion\t\t\t<\/h2>\n\n\t\t\t\t\t\t<a href=\"https:\/\/www.board.com\/resources\/fixing-inventory-distortion\" class=\"btn-link btn-link--primary btn-link--arrow\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.board.com\/wp-content\/themes\/board\/assets\/images\/icons\/document.svg\" alt=\"\" height=\"22\" width=\"22\">\n\t\t\t\t<span>Download the research<\/span>\n\t\t\t\t<span class=\"ico icon-chevron-right\" aria-hidden=\"true\"><\/span>\n\t\t\t<\/a>\n\t\t<\/div>\n\t<\/article>\n\t\t<article class=\"card card--resource\">\n\t\t\t\t<div class=\"ratio ratio-16x9\">\n\t\t\t<img decoding=\"async\" src=\"https:\/\/www.board.com\/wp-content\/uploads\/2025\/07\/1280x800_Board_wordpress_Summer-Podcast-series_Episode-5-768x480.jpg\" alt=\"\" loading=\"lazy\">\t\t<\/div>\n\n\t\t<div class=\"card-body\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.board.com\/resources?categories%5B%5D=4481\" class=\"card-cat btn-link btn-link--primary\">\n\t\t\t\t\tPodcast\t\t\t\t<\/a>\n\t\t\t\n\t\t\t<h2 class=\"card-title\">\n\t\t\t\tThe Boardroom Forecast: Being Data-Driven, Scenario Planning for Financial Leaders\t\t\t<\/h2>\n\n\t\t\t\t\t\t<a href=\"https:\/\/www.board.com\/resources\/the-boardroom-forecast-being-data-driven-scenario-planning-for-financial-leaders\" class=\"btn-link btn-link--primary btn-link--arrow\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.board.com\/wp-content\/themes\/board\/assets\/images\/icons\/document.svg\" alt=\"\" height=\"22\" width=\"22\">\n\t\t\t\t<span>Listen to the podcast<\/span>\n\t\t\t\t<span class=\"ico icon-chevron-right\" aria-hidden=\"true\"><\/span>\n\t\t\t<\/a>\n\t\t<\/div>\n\t<\/article>\n\t\t<article class=\"card card--resource\">\n\t\t\t\t<div class=\"ratio ratio-16x9\">\n\t\t\t<img decoding=\"async\" src=\"https:\/\/www.board.com\/wp-content\/uploads\/2025\/07\/1280x800_Board_wordpress_Summer-Podcast-series_Episode-4-768x480.jpg\" alt=\"\" loading=\"lazy\">\t\t<\/div>\n\n\t\t<div class=\"card-body\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.board.com\/resources?categories%5B%5D=4481\" class=\"card-cat btn-link btn-link--primary\">\n\t\t\t\t\tPodcast\t\t\t\t<\/a>\n\t\t\t\n\t\t\t<h2 class=\"card-title\">\n\t\t\t\tThe Boardroom Forecast: Turning Volatility into Victory\t\t\t<\/h2>\n\n\t\t\t\t\t\t<a href=\"https:\/\/www.board.com\/resources\/the-boardroom-forecast-turning-volatility-into-victory\" class=\"btn-link btn-link--primary btn-link--arrow\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.board.com\/wp-content\/themes\/board\/assets\/images\/icons\/document.svg\" alt=\"\" height=\"22\" width=\"22\">\n\t\t\t\t<span>Listen to the podcast<\/span>\n\t\t\t\t<span class=\"ico icon-chevron-right\" aria-hidden=\"true\"><\/span>\n\t\t\t<\/a>\n\t\t<\/div>\n\t<\/article>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<\/section>\n\n\t\t<section id=\"block_7f0800efc9faf4e819eae5dd0efcff3a-4\" class=\"block block--spc columns-block spacing-md footer-cta bg-violet-700\">\n\t\t\n\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.board.com\/wp-content\/uploads\/2024\/08\/pre-footersvg.svg\" class=\"shape-bg-image shape-bg-image-left\" alt=\"Background image shape - left\" height=\"510\" width=\"930\">\n\t\t\t<div class=\"overlay-gradient\"><\/div>\n\t\t<div class=\"container position-relative columns-70-30\">\n\t\t\t<div class=\"columns-block-row\">\n\t\t\t\t\t\t\t\t\n\t<div class=\"column-content \">\n\t\t\n\n<h2 class=\"wp-block-heading\">Let&#8217;s see what Board can do for you.<\/h2>\n\n\n\n<p>Get a tour of the Enterprise Planning Platform in action.<\/p>\n\n\t\n\t<\/div>\n\t\n\n\t<div class=\"column-content \">\n\t\t\n\t\t<a href=\"https:\/\/www.board.com\/request-demo\" class=\"btn-link btn-link--white\"  target=\"\"\t\t\t>\n\t\t\t<span>Talk to an expert<\/span>\n\t\t<\/a>\n\t\n\t\n\t<\/div>\n\t\n\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":24603,"template":"","resource-category":[941],"resource-department":[937],"decisional-phase":[518],"industry":[618],"line_of_business":[365],"class_list":["post-24596","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource-category-brochure","resource-department-all","decisional-phase-decision","industry-all","line_of_business-not-assigned"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>A Guide to Board Support<\/title>\n<meta name=\"description\" content=\"Discover how BOARD Support team provides consultancy and help at every step of the customer journey, from the implementation of the BOARD decision-making platform to post-go live\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.board.com\/resources\/guide-board-product-support\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"A Guide to Board Support\" \/>\n<meta property=\"og:description\" content=\"Discover how BOARD Support team provides consultancy and help at every step of the customer journey, from the implementation of the BOARD decision-making platform to post-go live\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.board.com\/resources\/guide-board-product-support\" \/>\n<meta property=\"og:site_name\" content=\"Board\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.board.com\/wp-content\/uploads\/2025\/02\/1200x627_board_product-support-guide.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.board.com\/resources\/guide-board-product-support\",\"url\":\"https:\/\/www.board.com\/resources\/guide-board-product-support\",\"name\":\"A Guide to Board Support\",\"isPartOf\":{\"@id\":\"https:\/\/www.board.com\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.board.com\/resources\/guide-board-product-support#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.board.com\/resources\/guide-board-product-support#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.board.com\/wp-content\/uploads\/2025\/02\/400x300_teaser_board_product-support-guide.jpg\",\"datePublished\":\"2025-02-20T11:59:17+00:00\",\"description\":\"Discover how BOARD Support team provides consultancy and help at every step of the customer journey, from the implementation of the BOARD decision-making platform to post-go live\",\"breadcrumb\":{\"@id\":\"https:\/\/www.board.com\/resources\/guide-board-product-support#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.board.com\/resources\/guide-board-product-support\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.board.com\/resources\/guide-board-product-support#primaryimage\",\"url\":\"https:\/\/www.board.com\/wp-content\/uploads\/2025\/02\/400x300_teaser_board_product-support-guide.jpg\",\"contentUrl\":\"https:\/\/www.board.com\/wp-content\/uploads\/2025\/02\/400x300_teaser_board_product-support-guide.jpg\",\"width\":400,\"height\":300},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.board.com\/resources\/guide-board-product-support#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.board.com\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Resources\",\"item\":\"https:\/\/www.board.com\/resources\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"A Guide to Board Support\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.board.com\/#website\",\"url\":\"https:\/\/www.board.com\/\",\"name\":\"Board\",\"description\":\"The Enterprise Planning Platform\",\"publisher\":{\"@id\":\"https:\/\/www.board.com\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.board.com\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.board.com\/#organization\",\"name\":\"Board\",\"url\":\"https:\/\/www.board.com\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.board.com\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.board.com\/wp-content\/uploads\/2024\/08\/board-footer-logo-grey-0-1.png\",\"contentUrl\":\"https:\/\/www.board.com\/wp-content\/uploads\/2024\/08\/board-footer-logo-grey-0-1.png\",\"width\":297,\"height\":103,\"caption\":\"Board\"},\"image\":{\"@id\":\"https:\/\/www.board.com\/#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"A Guide to Board Support","description":"Discover how BOARD Support team provides consultancy and help at every step of the customer journey, from the implementation of the BOARD decision-making platform to post-go live","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.board.com\/resources\/guide-board-product-support","og_locale":"en_US","og_type":"article","og_title":"A Guide to Board Support","og_description":"Discover how BOARD Support team provides consultancy and help at every step of the customer journey, from the implementation of the BOARD decision-making platform to post-go live","og_url":"https:\/\/www.board.com\/resources\/guide-board-product-support","og_site_name":"Board","og_image":[{"url":"https:\/\/www.board.com\/wp-content\/uploads\/2025\/02\/1200x627_board_product-support-guide.jpg","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.board.com\/resources\/guide-board-product-support","url":"https:\/\/www.board.com\/resources\/guide-board-product-support","name":"A Guide to Board Support","isPartOf":{"@id":"https:\/\/www.board.com\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.board.com\/resources\/guide-board-product-support#primaryimage"},"image":{"@id":"https:\/\/www.board.com\/resources\/guide-board-product-support#primaryimage"},"thumbnailUrl":"https:\/\/www.board.com\/wp-content\/uploads\/2025\/02\/400x300_teaser_board_product-support-guide.jpg","datePublished":"2025-02-20T11:59:17+00:00","description":"Discover how BOARD Support team provides consultancy and help at every step of the customer journey, from the implementation of the BOARD decision-making platform to post-go live","breadcrumb":{"@id":"https:\/\/www.board.com\/resources\/guide-board-product-support#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.board.com\/resources\/guide-board-product-support"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.board.com\/resources\/guide-board-product-support#primaryimage","url":"https:\/\/www.board.com\/wp-content\/uploads\/2025\/02\/400x300_teaser_board_product-support-guide.jpg","contentUrl":"https:\/\/www.board.com\/wp-content\/uploads\/2025\/02\/400x300_teaser_board_product-support-guide.jpg","width":400,"height":300},{"@type":"BreadcrumbList","@id":"https:\/\/www.board.com\/resources\/guide-board-product-support#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.board.com\/"},{"@type":"ListItem","position":2,"name":"Resources","item":"https:\/\/www.board.com\/resources"},{"@type":"ListItem","position":3,"name":"A Guide to Board Support"}]},{"@type":"WebSite","@id":"https:\/\/www.board.com\/#website","url":"https:\/\/www.board.com\/","name":"Board","description":"The Enterprise Planning Platform","publisher":{"@id":"https:\/\/www.board.com\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.board.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.board.com\/#organization","name":"Board","url":"https:\/\/www.board.com\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.board.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.board.com\/wp-content\/uploads\/2024\/08\/board-footer-logo-grey-0-1.png","contentUrl":"https:\/\/www.board.com\/wp-content\/uploads\/2024\/08\/board-footer-logo-grey-0-1.png","width":297,"height":103,"caption":"Board"},"image":{"@id":"https:\/\/www.board.com\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.board.com\/wp-json\/wp\/v2\/resource\/24596","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.board.com\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/www.board.com\/wp-json\/wp\/v2\/types\/resource"}],"author":[{"embeddable":true,"href":"https:\/\/www.board.com\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":0,"href":"https:\/\/www.board.com\/wp-json\/wp\/v2\/resource\/24596\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.board.com\/wp-json\/wp\/v2\/media\/24603"}],"wp:attachment":[{"href":"https:\/\/www.board.com\/wp-json\/wp\/v2\/media?parent=24596"}],"wp:term":[{"taxonomy":"resource-category","embeddable":true,"href":"https:\/\/www.board.com\/wp-json\/wp\/v2\/resource-category?post=24596"},{"taxonomy":"resource-department","embeddable":true,"href":"https:\/\/www.board.com\/wp-json\/wp\/v2\/resource-department?post=24596"},{"taxonomy":"decisional-phase","embeddable":true,"href":"https:\/\/www.board.com\/wp-json\/wp\/v2\/decisional-phase?post=24596"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/www.board.com\/wp-json\/wp\/v2\/industry?post=24596"},{"taxonomy":"line_of_business","embeddable":true,"href":"https:\/\/www.board.com\/wp-json\/wp\/v2\/line_of_business?post=24596"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}