{"id":78509,"date":"2025-02-20T11:59:17","date_gmt":"2025-02-20T11:59:17","guid":{"rendered":"https:\/\/www.board.com\/resources\/guia-soporte-board\/"},"modified":"2025-02-25T19:31:39","modified_gmt":"2025-02-25T19:31:39","slug":"guia-soporte-board","status":"publish","type":"resource","link":"https:\/\/www.board.com\/es\/recurso\/guia-soporte-board","title":{"rendered":"Guia de soporte de Board"},"content":{"rendered":"\t<section id=\"block_7b717abecafedca0818c26b0351ca44d-\" class=\"block block--spc columns-block block-hero-bubble grid grid--2 block-margin-bottom\">\n\t\t<div class=\"breadcrumb-bar bg-brand-pearl\">\n\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t\t\t\t<ul class=\"d-flex flex-wrap list-unstyled mb-0 breadcrumbs\">\n\t\t\t\t\t\t\t<li class=\"mb-0 d-flex\"><span><span><a href=\"https:\/\/www.board.com\/es\">Home<\/a><\/span><\/span><\/li>\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t<div class=\"container\">\n\t\t\t<div class=\"columns-block-row\">\n\t\t\t\t\t\t\t\t\n\t\t<div class=\"column-content d-flex align-items-center\">\n\t\t<div class=\"hero-grad-left\">\n\t\t\t<div class=\"hero-grad-copy\">\n\t\t\t\t\t\t\t\t\n\t\n\t<h1 class=\"wp-block-heading\">Guia de soporte de Board<\/h1>\n\t\n\n\t\n\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n\n\n\t\t<div class=\"column-content text-start align-self-start\">\n\t\t<div class=\"hero-grad-right\">\n\t\t\n\t\t\t\t\t<img decoding=\"async\" class=\"hero-bubbles-bg hero-bubbles-bg--large\" src=\"https:\/\/www.board.com\/wp-content\/themes\/board\/assets\/images\/bubbles.svg\" alt=\"\" \/>\n\t\t\n\t\t\n\t\n\n<div style=\"position: relative; z-index: 0;\" class=\"wp-block-boardflow-marketo-board-marketo-form\">\n\n      <div class=\"form-wrapper\">\n    \n    <div class=\"form-renderer-wrapper\">\n\n      \n        \n        <div class=\"mktoForm\" aria-disabled=\"true\" data-init=\"marketo-form\" data-marketo=\"2704\" data-success-url=\"https:\/\/www.board.com\/es\/thank-you-resource\" data-tracking-category=\"document\" data-additional-params=\"formType:document\" data-submit-loading-label=\"Just a moment...\" data-on-variant-reset-load=\"boardflow_marketo_form_on_variant_reset_load\">\n          <div class=\"mktoFormRow\">\n            <div class=\"mktoFieldDescriptor mktoFormCol\">\n\t<div class=\"mktoOffset\"><\/div>\n\t<div class=\"mktoFieldWrap\">\n\t\t<div class=\"mktoLabel mktoHasWidth\">\n\t\t\t&nbsp;\n\t\t<\/div>\n\t\t<div class=\"mktoGutter mktoHasWidth\"><\/div>\n\t\t<div class=\"mktoField placeholder-wave\">\n\t\t\t<div class=\"placeholder\">&nbsp;<\/div>\n\t\t<\/div>\n\t\t<span class=\"mktoInstruction\"><\/span>\n\t\t<div class=\"mktoClear\"><\/div>\n\t<\/div>\n\t<div class=\"mktoClear\"><\/div>\n<\/div>          <\/div>\n          <div class=\"mktoFormRow\">\n            <div class=\"mktoFieldDescriptor mktoFormCol\">\n\t<div class=\"mktoOffset\"><\/div>\n\t<div class=\"mktoFieldWrap\">\n\t\t<div class=\"mktoLabel mktoHasWidth\">\n\t\t\t&nbsp;\n\t\t<\/div>\n\t\t<div class=\"mktoGutter mktoHasWidth\"><\/div>\n\t\t<div class=\"mktoField placeholder-wave\">\n\t\t\t<div class=\"placeholder\">&nbsp;<\/div>\n\t\t<\/div>\n\t\t<span class=\"mktoInstruction\"><\/span>\n\t\t<div class=\"mktoClear\"><\/div>\n\t<\/div>\n\t<div class=\"mktoClear\"><\/div>\n<\/div>            <div class=\"mktoFieldDescriptor mktoFormCol\">\n\t<div class=\"mktoOffset\"><\/div>\n\t<div class=\"mktoFieldWrap\">\n\t\t<div class=\"mktoLabel mktoHasWidth\">\n\t\t\t&nbsp;\n\t\t<\/div>\n\t\t<div class=\"mktoGutter mktoHasWidth\"><\/div>\n\t\t<div class=\"mktoField placeholder-wave\">\n\t\t\t<div class=\"placeholder\">&nbsp;<\/div>\n\t\t<\/div>\n\t\t<span class=\"mktoInstruction\"><\/span>\n\t\t<div class=\"mktoClear\"><\/div>\n\t<\/div>\n\t<div class=\"mktoClear\"><\/div>\n<\/div>          <\/div>\n          <div class=\"mktoFormRow\">\n            <div class=\"mktoFieldDescriptor mktoFormCol\">\n\t<div class=\"mktoOffset\"><\/div>\n\t<div class=\"mktoFieldWrap\">\n\t\t<div class=\"mktoLabel mktoHasWidth\">\n\t\t\t&nbsp;\n\t\t<\/div>\n\t\t<div class=\"mktoGutter mktoHasWidth\"><\/div>\n\t\t<div class=\"mktoField placeholder-wave\">\n\t\t\t<div class=\"placeholder\">&nbsp;<\/div>\n\t\t<\/div>\n\t\t<span class=\"mktoInstruction\"><\/span>\n\t\t<div class=\"mktoClear\"><\/div>\n\t<\/div>\n\t<div class=\"mktoClear\"><\/div>\n<\/div>          <\/div>\n\n          <div class=\"mktoFormRow full-width mb-3\">\n            <div class=\"mktoFieldDescriptor mktoFormCol\">\n              <div class=\"mktoOffset\"><\/div>\n              <div class=\"mktoFieldWrap mktoRequiredField placeholder-wave\">\n                <span class=\"placeholder w-75\">&nbsp;<\/span>\n                <div class=\"mktoGutter mktoHasWidth\"><\/div>\n                <div class=\"mktoClear\"><\/div>\n              <\/div>\n              <div class=\"mktoClear\"><\/div>\n            <\/div>\n\n          <\/div>\n\n          <div class=\"mktoButtonRow\">\n            <span class=\"mktoButtonWrap mktoSimple placeholder-wave\">\n              <button disabled type=\"submit\" class=\"mktoButton placeholder rounded-pill bg-blue\">&nbsp;<\/button>\n            <\/span>\n          <\/div>\n        <\/div>\n\n          <\/div>\n\n        <\/div>\n  <\/div>\n\t\n\t\t<\/div>\n\t<\/div>\n\t\n\t\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\t\n\n\t\t<section id=\"block_7bb6024396cf2e7a68d1b2160b356352-1\" class=\"block block--spc columns-block \">\n\t\t<div class=\"container position-relative\">\n\t\t\t<div class=\"columns-block-row\">\n\t\t\t\t\t\t\t\t\n\t\t<div id=\"block_5eb1c548bd23cb2b5265329840b4d023\" class=\"column-content   text-start align-self-start\">\n\t\t\n\t\n<p>En este documento podr\u00e1 ver todos los servicios que ofrece el equipo de soporte de Board, incluyendo todos los procesos de solicitud de asistencia y los procesos para escalar la informaci\u00f3n. Est\u00e1 dise\u00f1ado para permitirle comprender la oferta de Board Support y maximizar el valor de sus comunicaciones con el departamento<\/p>\n\n\n<p>La misi\u00f3n del equipo de soporte de Board es ofrecer asesoramiento y ayuda en cada etapa del proceso de los clientes, desde la implamentaci\u00f3n hasta la fase posterior a la puesta en marcha, pasando por las nuevas versiones y las preguntas t\u00e9cnicas espec\u00edficas:<\/p>\n\n\n<ul class=\"rteindent1 wp-block-list\">\n<li><strong>ser parte de las historias de \u00e9xito de nuestros clientes<\/strong><\/li>\n<li><strong>ser una extensi\u00f3n del equipo de nuestros clientes<\/strong><\/li>\n<li><strong>facilitar la colaboraci\u00f3n entre el equipo de Professional Services de Board y el de I+D<\/strong><\/li>\n<\/ul>\n\n\n<p>\u00a0<\/p>\n\n\n<p><strong>Descargue el documento completo para descubrir el equipo de soporte de Board al detalle<\/strong><\/p>\n\n\t\n\t<\/div>\n\n\t\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\t\n\n\t\t<section id=\"block_d4c83744f2d3586b41418f2d2e564964-2\" class=\"block block--spc columns-block block-title-template pb-0 block-title-resource\">\n\t\t<div class=\"container position-relative\">\n\t\t\t<div class=\"columns-block-row\">\n\t\t\t\t<div class=\"column-content text-start align-self-start\">\n\t\t\t\t\t\t\t\t\t\t\n\t\n\t<h2 class=\"wp-block-heading has-text-align-center visual-h2\">Tambi\u00e9n te puede interesar<\/h2>\n\t\n\t\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\t\n\n\t\t<section id=\"block_c4daa060c27db6aace21a0a90a788760-3\" class=\"block block--spc block-resource-documents-guides-feed columns-block grid grid--3 spacing-md  cs-single-block-wrap cs-single-case-studies-card-feed\">\n\t\t<div class=\"container position-relative\">\n\t\t\t<div class=\"columns-block-row\">\n\t\t\t\t\t\t<article class=\"card card--resource\">\n\t\t\t\t<div class=\"ratio ratio-16x9\">\n\t\t\t<img decoding=\"async\" src=\"https:\/\/www.board.com\/wp-content\/uploads\/2025\/04\/1280x800_thumbnail_Gartner-MQ-for-Financial-Close-and-Consolidation-768x480.jpg\" alt=\"\" loading=\"lazy\">\t\t<\/div>\n\n\t\t<div class=\"card-body\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.board.com\/es\/recurso?categories%5B%5D=192\" class=\"card-cat btn-link btn-link--primary\">\n\t\t\t\t\tInforme de Analista\t\t\t\t<\/a>\n\t\t\t\n\t\t\t<h2 class=\"card-title\">\n\t\t\t\tCuadrante M\u00e1gico\u2122\ufe0f de Gartner\u00ae\ufe0f 2025 para Soluciones de Cierre Financiero y Consolidaci\u00f3n (FCCS)\t\t\t<\/h2>\n\n\t\t\t\t\t\t<a href=\"https:\/\/www.board.com\/es\/recurso\/cuadrante-magico-de-gartner-2025-para-soluciones-de-cierre-financiero-y-consolidacion-fccs\" class=\"btn-link btn-link--primary btn-link--arrow\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.board.com\/wp-content\/themes\/board\/assets\/images\/icons\/document.svg\" alt=\"\" height=\"22\" width=\"22\">\n\t\t\t\t<span>Descargar informe de analista<\/span>\n\t\t\t\t<span class=\"ico icon-chevron-right\" aria-hidden=\"true\"><\/span>\n\t\t\t<\/a>\n\t\t<\/div>\n\t<\/article>\n\t\t<article class=\"card card--resource\">\n\t\t\t\t<div class=\"ratio ratio-16x9\">\n\t\t\t<img decoding=\"async\" src=\"https:\/\/www.board.com\/wp-content\/uploads\/2025\/02\/400x300_teaser_board_document_12-best-practices-in-fpa.jpg\" alt=\"\" loading=\"lazy\">\t\t<\/div>\n\n\t\t<div class=\"card-body\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.board.com\/es\/recurso?categories%5B%5D=197\" class=\"card-cat btn-link btn-link--primary\">\n\t\t\t\t\tDocumento\t\t\t\t<\/a>\n\t\t\t\n\t\t\t<h2 class=\"card-title\">\n\t\t\t\tLas 12 mejores pr\u00e1cticas en FP&#038;A\t\t\t<\/h2>\n\n\t\t\t\t\t\t<a href=\"https:\/\/www.board.com\/es\/recurso\/guia-mejores-practicas-analisis-y-planificacion-financiera\" class=\"btn-link btn-link--primary btn-link--arrow\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.board.com\/wp-content\/themes\/board\/assets\/images\/icons\/document.svg\" alt=\"\" height=\"22\" width=\"22\">\n\t\t\t\t<span>Descargar documento<\/span>\n\t\t\t\t<span class=\"ico icon-chevron-right\" aria-hidden=\"true\"><\/span>\n\t\t\t<\/a>\n\t\t<\/div>\n\t<\/article>\n\t\t<article class=\"card card--resource\">\n\t\t\t\t<div class=\"ratio ratio-16x9\">\n\t\t\t<img decoding=\"async\" src=\"https:\/\/www.board.com\/wp-content\/uploads\/2025\/02\/400x300_board_teaser_4_steps_long-term-sales-growth-with-spm.jpg\" alt=\"\" loading=\"lazy\">\t\t<\/div>\n\n\t\t<div class=\"card-body\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.board.com\/es\/recurso?categories%5B%5D=197\" class=\"card-cat btn-link btn-link--primary\">\n\t\t\t\t\tDocumento\t\t\t\t<\/a>\n\t\t\t\n\t\t\t<h2 class=\"card-title\">\n\t\t\t\t4 Steps to Achieving Long-Term Sales Growth with SPM\t\t\t<\/h2>\n\n\t\t\t\t\t\t<a href=\"https:\/\/www.board.com\/es\/recurso\/31581\" class=\"btn-link btn-link--primary btn-link--arrow\">\n\t\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.board.com\/wp-content\/themes\/board\/assets\/images\/icons\/document.svg\" alt=\"\" height=\"22\" width=\"22\">\n\t\t\t\t<span>Descargar documento<\/span>\n\t\t\t\t<span class=\"ico icon-chevron-right\" aria-hidden=\"true\"><\/span>\n\t\t\t<\/a>\n\t\t<\/div>\n\t<\/article>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t<\/section>\n\n\t\t<section id=\"block_32a839ac19186cc05fdd0a3daf98dd8e-4\" class=\"block block--spc columns-block spacing-md footer-cta bg-violet-700\">\n\t\t\n\t\t\t<img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/www.board.com\/wp-content\/uploads\/2024\/08\/pre-footersvg.svg\" class=\"shape-bg-image shape-bg-image-left\" alt=\"Background image shape - left\" height=\"510\" width=\"930\">\n\t\t\t<div class=\"overlay-gradient\"><\/div>\n\t\t<div class=\"container position-relative columns-70-30\">\n\t\t\t<div class=\"columns-block-row\">\n\t\t\t\t\t\t\t\t\n\t<div class=\"column-content \">\n\t\t\n\n<h2 class=\"wp-block-heading\">Descubre lo que Board puede hacer por ti.<\/h2>\n\n\n\n<p>Echa un vistazo a nuestra Plataforma de Planificaci\u00f3n Empresarial en acci\u00f3n.<\/p>\n\n\t\n\t<\/div>\n\t\n\n\t<div class=\"column-content \">\n\t\t\n\t\t<a href=\"https:\/\/www.board.com\/es\/solicitud-demo\" class=\"btn-link btn-link--white\"  target=\"\"\t\t\t>\n\t\t\t<span>Habla con un experto<\/span>\n\t\t<\/a>\n\t\n\t\n\t<\/div>\n\t\n\n\t\t\t<\/div>\n\t\t<\/div>\n\t<\/section>\n\n\t","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":24608,"template":"","resource-category":[2455],"resource-department":[2414],"decisional-phase":[4254],"industry":[4335],"line_of_business":[4387],"class_list":["post-78509","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource-category-brochure-es","resource-department-all-10","decisional-phase-decision-es","industry-all-es","line_of_business-not-assigned-es"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>A Guide to Board Support<\/title>\n<meta name=\"description\" content=\"This document summarizes the services provided by the Board Support Team, including its purpose, capabilities, and the Request for Assistance and Escalation processes. It is designed to enable you to understand the Board Support offering and maximize the value of your communications with the department.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.board.com\/es\/recurso\/guia-soporte-board\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"A Guide to Board Support\" \/>\n<meta property=\"og:description\" content=\"This document summarizes the services provided by the Board Support Team, including its purpose, capabilities, and the Request for Assistance and Escalation processes. It is designed to enable you to understand the Board Support offering and maximize the value of your communications with the department.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.board.com\/es\/recurso\/guia-soporte-board\" \/>\n<meta property=\"og:site_name\" content=\"Board\" \/>\n<meta property=\"article:modified_time\" content=\"2025-02-25T19:31:39+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.board.com\/wp-content\/uploads\/2025\/02\/1200x627_board_product-support-guide.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minuto\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.board.com\/es\/recurso\/guia-soporte-board\",\"url\":\"https:\/\/www.board.com\/es\/recurso\/guia-soporte-board\",\"name\":\"A Guide to Board Support\",\"isPartOf\":{\"@id\":\"https:\/\/www.board.com\/es#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.board.com\/es\/recurso\/guia-soporte-board#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.board.com\/es\/recurso\/guia-soporte-board#primaryimage\"},\"thumbnailUrl\":\"https:\/\/www.board.com\/wp-content\/uploads\/2025\/02\/400x300_teaser_board_product-support-guide.jpg\",\"datePublished\":\"2025-02-20T11:59:17+00:00\",\"dateModified\":\"2025-02-25T19:31:39+00:00\",\"description\":\"This document summarizes the services provided by the Board Support Team, including its purpose, capabilities, and the Request for Assistance and Escalation processes. It is designed to enable you to understand the Board Support offering and maximize the value of your communications with the department.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.board.com\/es\/recurso\/guia-soporte-board#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.board.com\/es\/recurso\/guia-soporte-board\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\/\/www.board.com\/es\/recurso\/guia-soporte-board#primaryimage\",\"url\":\"https:\/\/www.board.com\/wp-content\/uploads\/2025\/02\/400x300_teaser_board_product-support-guide.jpg\",\"contentUrl\":\"https:\/\/www.board.com\/wp-content\/uploads\/2025\/02\/400x300_teaser_board_product-support-guide.jpg\",\"width\":400,\"height\":300},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.board.com\/es\/recurso\/guia-soporte-board#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.board.com\/es\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Resources\",\"item\":\"https:\/\/www.board.com\/es\/recurso\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Guia de soporte de Board\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.board.com\/es#website\",\"url\":\"https:\/\/www.board.com\/es\",\"name\":\"Board\",\"description\":\"The Enterprise Planning Platform\",\"publisher\":{\"@id\":\"https:\/\/www.board.com\/es#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.board.com\/es?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.board.com\/es#organization\",\"name\":\"Board\",\"url\":\"https:\/\/www.board.com\/es\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\/\/www.board.com\/es#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.board.com\/wp-content\/uploads\/2024\/08\/board-footer-logo-grey-0-1.png\",\"contentUrl\":\"https:\/\/www.board.com\/wp-content\/uploads\/2024\/08\/board-footer-logo-grey-0-1.png\",\"width\":297,\"height\":103,\"caption\":\"Board\"},\"image\":{\"@id\":\"https:\/\/www.board.com\/es#\/schema\/logo\/image\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"A Guide to Board Support","description":"This document summarizes the services provided by the Board Support Team, including its purpose, capabilities, and the Request for Assistance and Escalation processes. It is designed to enable you to understand the Board Support offering and maximize the value of your communications with the department.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.board.com\/es\/recurso\/guia-soporte-board","og_locale":"es_ES","og_type":"article","og_title":"A Guide to Board Support","og_description":"This document summarizes the services provided by the Board Support Team, including its purpose, capabilities, and the Request for Assistance and Escalation processes. It is designed to enable you to understand the Board Support offering and maximize the value of your communications with the department.","og_url":"https:\/\/www.board.com\/es\/recurso\/guia-soporte-board","og_site_name":"Board","article_modified_time":"2025-02-25T19:31:39+00:00","og_image":[{"url":"https:\/\/www.board.com\/wp-content\/uploads\/2025\/02\/1200x627_board_product-support-guide.jpg","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_misc":{"Tiempo de lectura":"1 minuto"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.board.com\/es\/recurso\/guia-soporte-board","url":"https:\/\/www.board.com\/es\/recurso\/guia-soporte-board","name":"A Guide to Board Support","isPartOf":{"@id":"https:\/\/www.board.com\/es#website"},"primaryImageOfPage":{"@id":"https:\/\/www.board.com\/es\/recurso\/guia-soporte-board#primaryimage"},"image":{"@id":"https:\/\/www.board.com\/es\/recurso\/guia-soporte-board#primaryimage"},"thumbnailUrl":"https:\/\/www.board.com\/wp-content\/uploads\/2025\/02\/400x300_teaser_board_product-support-guide.jpg","datePublished":"2025-02-20T11:59:17+00:00","dateModified":"2025-02-25T19:31:39+00:00","description":"This document summarizes the services provided by the Board Support Team, including its purpose, capabilities, and the Request for Assistance and Escalation processes. It is designed to enable you to understand the Board Support offering and maximize the value of your communications with the department.","breadcrumb":{"@id":"https:\/\/www.board.com\/es\/recurso\/guia-soporte-board#breadcrumb"},"inLanguage":"es","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.board.com\/es\/recurso\/guia-soporte-board"]}]},{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/www.board.com\/es\/recurso\/guia-soporte-board#primaryimage","url":"https:\/\/www.board.com\/wp-content\/uploads\/2025\/02\/400x300_teaser_board_product-support-guide.jpg","contentUrl":"https:\/\/www.board.com\/wp-content\/uploads\/2025\/02\/400x300_teaser_board_product-support-guide.jpg","width":400,"height":300},{"@type":"BreadcrumbList","@id":"https:\/\/www.board.com\/es\/recurso\/guia-soporte-board#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.board.com\/es"},{"@type":"ListItem","position":2,"name":"Resources","item":"https:\/\/www.board.com\/es\/recurso"},{"@type":"ListItem","position":3,"name":"Guia de soporte de Board"}]},{"@type":"WebSite","@id":"https:\/\/www.board.com\/es#website","url":"https:\/\/www.board.com\/es","name":"Board","description":"The Enterprise Planning Platform","publisher":{"@id":"https:\/\/www.board.com\/es#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.board.com\/es?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es"},{"@type":"Organization","@id":"https:\/\/www.board.com\/es#organization","name":"Board","url":"https:\/\/www.board.com\/es","logo":{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/www.board.com\/es#\/schema\/logo\/image\/","url":"https:\/\/www.board.com\/wp-content\/uploads\/2024\/08\/board-footer-logo-grey-0-1.png","contentUrl":"https:\/\/www.board.com\/wp-content\/uploads\/2024\/08\/board-footer-logo-grey-0-1.png","width":297,"height":103,"caption":"Board"},"image":{"@id":"https:\/\/www.board.com\/es#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.board.com\/es\/wp-json\/wp\/v2\/resource\/78509","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.board.com\/es\/wp-json\/wp\/v2\/resource"}],"about":[{"href":"https:\/\/www.board.com\/es\/wp-json\/wp\/v2\/types\/resource"}],"author":[{"embeddable":true,"href":"https:\/\/www.board.com\/es\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":0,"href":"https:\/\/www.board.com\/es\/wp-json\/wp\/v2\/resource\/78509\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.board.com\/es\/wp-json\/wp\/v2\/media\/24608"}],"wp:attachment":[{"href":"https:\/\/www.board.com\/es\/wp-json\/wp\/v2\/media?parent=78509"}],"wp:term":[{"taxonomy":"resource-category","embeddable":true,"href":"https:\/\/www.board.com\/es\/wp-json\/wp\/v2\/resource-category?post=78509"},{"taxonomy":"resource-department","embeddable":true,"href":"https:\/\/www.board.com\/es\/wp-json\/wp\/v2\/resource-department?post=78509"},{"taxonomy":"decisional-phase","embeddable":true,"href":"https:\/\/www.board.com\/es\/wp-json\/wp\/v2\/decisional-phase?post=78509"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/www.board.com\/es\/wp-json\/wp\/v2\/industry?post=78509"},{"taxonomy":"line_of_business","embeddable":true,"href":"https:\/\/www.board.com\/es\/wp-json\/wp\/v2\/line_of_business?post=78509"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}